We help SMEs reduce operational costs by 30–40% through AI deployment, Lean Six Sigma process redesign, and ISO 9001-aligned quality systems — engineered for the Hong Kong and Canadian markets.
⚡ Looking for free resources? Download the SME AI Guide
Comprehensive consulting to remove bottlenecks and accelerate growth.
We analyze your existing workflows to identify inefficiencies, eliminate waste, and redesign processes for maximum operational throughput.
Learn more about BPI →Custom deployment of Large Language Models (LLMs), internal AI Agents, and Voicebots to automate customer service and data processing.
Discover AI Solutions →End-to-end supply chain consulting to reduce lead times, optimize inventory holding, and improve supplier relations.
Optimize Supply Chain →Already ISO 9001 certified? Supercharge your QMS with AI — on-site assessment, AI strategy report, and 90-day action plan. From HKD 2,000.
See Pricing & Details → 📋 Generate Custom ISO 9001 Plan →Your certification proves quality commitment. Now let AI unlock its full potential — with a super cost-effective on-site assessment and written AI management strategy report.
Starting from
HKD 2,000
≤30 staff | Flat fee
31+ staff from
HKD 5,000+
See Full Details → Or book directly →With a robust track record navigating the complexities of the Hong Kong business landscape, we bridge the gap between traditional manual operations and next-generation technologies. We don't just advise; we actively engineer and deploy scalable systems built to ISO standard workflows.
Our team of seasoned consultants collaborate seamlessly with your executive leaders to implement custom enterprise AI tools, streamline supply chain logistics, and build resilient structures that future-proof your business against volatile markets.
Meet the experienced team behind ET Consulting's operational transformation methodology.
Principal Consultant & Founder
Over 30 years of hands-on experience in operations management, supply chain optimization, and quality systems across manufacturing, logistics, and technology sectors in Hong Kong and Canada. Thomas combines deep Lean Six Sigma expertise with modern AI deployment to deliver measurable operational transformation for SMEs.
Lean Six Sigma Black Belt
Certified practitioner in DMAIC methodology & statistical process control
ISO 9001 Quality Systems Specialist
Decades of hands-on expertise in QMS architecture, gap assessments & certification audit readiness
AI & Automation Architect
Custom LLM deployment, agentic AI workflows & enterprise automation
Cross-Border Operations
30+ years across Hong Kong, Greater Bay Area & Canadian markets
A disciplined, 10-step execution framework for discovering high-impact AI use cases, preparing data infrastructure, and deploying production-grade AI agents for SMEs.
Unlike generic off-the-shelf tools, our 10-Step AI Consulting Methodology ensures your operational data is structured, AI opportunities and risks are clearly defined, and custom autonomous agents are deployed directly into your core business systems.
Comprehensive on-site baseline audit of existing operating workflows, technical systems, digital data assets, and organizational AI readiness.
Identify high-yield automation targets while setting strict data privacy, hallucination mitigation, and governance risk boundaries.
Formulate a phased 90-day to 12-month operational transformation blueprint with clear milestones and ROI benchmarks.
Rank initiatives across an Impact vs. Effort matrix to deliver immediate quick wins while establishing foundational architecture.
Engage frontline staff and process owners through structured qualitative interviews to pinpoint exact day-to-day friction points.
Deliver granular process flowcharts and engineered future-state AI workflow plans detailing agent triggers, handoffs, and automation logic.
Clean, validate, and structure business documentation and database records into clean vector embeddings and API connectors.
Select optimal LLM models, private cloud environments, and integrate cross-functional client teams for seamless adoption.
Roll out production-ready AI agents, intelligent document processors, and automated system workflows directly into daily business operations.
Ongoing AI performance monitoring, latency & prompt optimization, model fine-tuning, and user adoption tracking to maximize ROI.
Take this 2-minute diagnostic to benchmark your operational standardization, workflow efficiency, and AI adoption readiness.
While ET Consulting provides professional ISO 9001 QMS engineering, Lean process redesign, and AI agent deployment, eligible Hong Kong businesses can apply for external government grants to co-finance qualifying operational upgrade and talent costs.
Dedicated funding for Hong Kong non-listed enterprises looking to upgrade operational facilities, automate workflows, and implement ISO-grade management systems for mainland China and FTA economies.
Key Eligible Project Scopes:
Subsidizes the salary of STEM degree holders to conduct AI research, development, and system implementation within technology and innovation projects in Hong Kong.
Key Funding Benefits:
💡 How ET Consulting Helps: We assist in project scoping, technical proposal structuring, milestone KPI definition, and deployment execution to ensure full compliance with government audit requirements.
From low-barrier on-site diagnostics to focused 2-week sprints and full-scale enterprise transformations.
A rapid on-site audit to evaluate your QMS/SOP baseline and uncover high-ROI AI automation and waste elimination opportunities.
Deep-dive process re-engineering blueprint targeting your primary operational bottleneck with technical AI architecture scoping.
Complete implementation of our 3-stage Standardize → Streamline → Automate framework with deployed production AI agents.
Real transformation outcomes from SME engagements across Hong Kong and Canada.
Expert analysis on AI integration, Lean Six Sigma, and operational scaling.
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