Privacy Policy

Welcome to ET Consulting HK. We respect your privacy and are committed to protecting your personal data in accordance with the Personal Data (Privacy) Ordinance (PDPO) of the Hong Kong Special Administrative Region and applicable global standards.

This Privacy Policy outlines how we collect, use, manage, and safeguard the personal information you provide to us through our website, consulting services, and third-party integrations (including Meta/Instagram applications).

1. Information We Collect

We may collect and process the following types of information when you interact with our business:

• Personal Identification Data: Name, email address, phone number, and physical address provided via contact forms or direct communication.
• Business Information: Company details, professional titles, and specific business challenges you discuss with us.
• Technical and Usage Data: IP addresses, browser types, device information, and site navigation metrics collected automatically via cookies or analytics tools.
• Third-Party Integration Data: If you interact with our digital tools connected to third-party platforms (e.g., Meta/Instagram), we only collect data explicitly authorized by you during the OAuth login process (such as user profile IDs necessary to complete business services).

2. How We Use Your Information

ET Consulting HK will only use your data for legitimate business purposes, including:

• Providing and managing the consulting services you request.
• Responding to inquiries, customer service requests, and support tickets.
• Processing integrations and authentications (such as Meta Business login flows).
• Improving our website functionality and user experience.
• Sending important administrative notices or periodic promotional emails (you may opt-out at any time).

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data strictly under the following circumstances:

• Service Providers: We may employ trusted third-party companies (such as Cloudflare, email providers, or cloud storage) to facilitate our services, strictly under confidentiality agreements.
• Legal Obligations: If required by law, regulation, or legal process in Hong Kong, we may disclose necessary information to the relevant authorities.

4. Use of Meta / Instagram APIs

Our website and applications may utilize Meta (Facebook/Instagram) APIs for specific business integrations. Use of these integrations is entirely voluntary.

When authenticating via an Instagram Business Login, we strictly request only the permissions required to provide the promised service. We do not use this data for unauthorized advertising, nor do we transfer it to unrelated third-party data brokers. You may revoke our application's access at any time through your Facebook/Instagram account security settings.

5. Data Security

We implement robust organizational and technical security measures—including SSL encryption, secure server hosting, and strict access controls—to protect your personal data against accidental loss, unauthorized access, alteration, or disclosure.

6. Your Rights

Under the PDPO, you possess specific rights regarding your personal data:

• The right to check whether we hold your personal data and to request a copy of it.
• The right to require us to correct any inaccurate personal data.
• The right to ascertain our policies and practices concerning personal data.
• The right to withdraw your consent (where previously granted) for us to process your data.

To exercise any of these rights, please contact our Data Protection Officer.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact us:

ET Consulting HK
Email: info@etconsultinghk.com
Hong Kong